Privacy Policy

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how customer information is collected, used, and protected when purchasing tea and chai powder products from our platform.

1. Information We Collect

When customers place an order or interact with our services, we may collect the following information:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed through secure payment gateways)

This information is collected only to process orders and provide better service.

2. How We Use Your Information

Customer information may be used for the following purposes:

• To process and deliver orders
• To communicate order updates and delivery status
• To respond to customer service requests
• To improve products, services, and customer experience

3. Information Protection

We take reasonable security measures to protect customer information from unauthorized access, misuse, or disclosure. Personal information is stored securely and only used for business-related purposes.

4. Sharing of Information

We do not sell, trade, or rent customer personal information to third parties.

Information may only be shared with:

• Delivery partners for order shipping
• Payment service providers for secure payment processing
• Legal authorities if required by law

5. Cookies and Website Data

If customers visit our website, cookies or similar technologies may be used to improve browsing experience and analyze website performance.

6. Customer Rights

Customers have the right to:

• Request access to their personal data
• Request correction or deletion of their information
• Contact us regarding privacy concerns

7. Changes to Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be reflected on this page.

8. Contact for Privacy Concerns

For any questions regarding this Privacy Policy or personal data, customers can contact:

akashnandi14@gmail.com.