Terms and Conditions
These Terms and Conditions govern the use of our services and the purchase of tea and chai powder products. By placing an order, customers agree to comply with the following terms.
1. Acceptance of Terms
By accessing our platform and purchasing our products, you agree to follow these Terms and Conditions. If you do not agree with any part of these terms, you should not use our services.
2. Product Information
We aim to provide accurate descriptions and information about our tea and chai powder products. However, minor variations in packaging, color, or appearance may occur.
3. Pricing and Payments
- All prices are listed in Indian Rupees (INR) unless otherwise stated.
- Prices may change without prior notice.
- Payments must be completed through the available secure payment methods at checkout.
4. Order Acceptance
Once an order is placed, it is subject to confirmation and availability. We reserve the right to cancel or refuse any order if necessary, including cases of incorrect pricing or suspected fraudulent activity.
5. Shipping and Delivery
Orders will be shipped according to the Shipping Policy. Delivery times are estimates and may vary depending on location and courier service.
6. Returns and Refunds
Returns and refunds are handled according to the Return and Refund Policy. Customers must follow the stated conditions to request a return or refund.
7. Customer Responsibilities
Customers are responsible for:
- Providing accurate contact and delivery information
- Ensuring someone is available to receive the package at the delivery address
8. Intellectual Property
All content related to our products, including images, descriptions, and branding materials, is protected and should not be copied or used without permission.
9. Limitation of Liability
We are not responsible for delays, losses, or damages caused by courier services, natural events, or circumstances beyond our control.
10. Changes to Terms
These Terms and Conditions may be updated or modified at any time without prior notice. Updated terms will be applicable once published.
11. Customer Support
For any questions regarding these Terms and Conditions, customers can contact support at:
akashnandi14@gmail.com.